Outsourced Labor guide
Run a work queue review with Filipino staff
Review queue age, blocked items, quality patterns, and next actions in a short manager routine.
The short answer
Start with one role, a short task list, and a weekly scorecard. Do not outsource a messy process until examples and rules are clear.
What to prepare
- Task examples and sample replies
- Tool access and permission rules
- Daily output target
- Escalation rules for anything sensitive