Outsourced Labor guide
Keep an error log for Filipino operations work
Track recurring mistakes without blame so the team can improve examples, checks, and SOPs.
The short answer
Start with one role, a short task list, and a weekly scorecard. Do not outsource a messy process until examples and rules are clear.
What to prepare
- Task examples and sample replies
- Tool access and permission rules
- Daily output target
- Escalation rules for anything sensitive